FREQUENTLY ASKED QUESTIONS (FAQs)

WEBSITE DESIGN FAQs

1. Do you only build Shopify websites?

Yes — SAVLO specialises 100% in Shopify. We do not build WordPress or other platforms.

2. How long does it take to build a Shopify store?

Most Shopify stores are completed within 5–7 days. Larger or advanced stores may take 14–21 days.

3. Do you design custom Shopify themes?

Yes — we can fully customise your layout, branding, banners, navigation and product pages.

4. Will my website be mobile-friendly?

Yes — every website is fully responsive for mobile, tablet and desktop.

5. Can you redesign or upgrade my existing Shopify store?

Yes — we can improve your design, layouts, speed, or rebuild your store from scratch.

6. Do I own my Shopify store after it's built?

Yes — you have full ownership of your website, domain, and admin access.

SEO FAQs

1. Does my website come SEO-ready?

Yes — all SAVLO websites include SEO foundations such as titles, meta tags, headings, page structure, speed optimisation and indexing setup.

2. Do you offer monthly SEO plans?

Yes — our SEO Package includes ongoing optimisation, keyword research, ranking improvements and monthly reports.

3. How long does SEO take to work?

You may start to see improvements in 4–8 weeks, with stronger results in 3–6 months.

4. Can you write SEO-friendly content?

Yes — we can write product descriptions, collection pages, blogs and full SEO content.

MAINTENANCE & SUPPORT FAQs

1. Do you offer 24/7 support?

Yes — our Maintenance Package includes 24/7 support for peace of mind.

2. What does your maintenance service include?

Security, updates, speed optimisation, fixes, backups, content changes and general website management.

3. Can I sign up for maintenance later?

Yes — you can add maintenance at any time.

4. Can I cancel maintenance or SEO anytime?

Yes — subscriptions can be cancelled whenever you choose.

VIRTUAL TRADING ADDRESS FAQs

1. What is a virtual trading address?

A trusted UK warehouse address you can use for business registration, your website, checkout, invoices, suppliers, marketplace accounts, and returns — fully compliant with major marketplaces and UK business requirements.

2. Why do I need a warehouse trading address?

It gives your business credibility, improves customer trust, and helps you look established and ready to trade.

3. Is this a PO Box?

No — this is a real, physical UK warehouse address.

4. Is it included in all packages?

It is included in our Elite Website Design Package. Other packages can upgrade to add this service.

PAYMENT & PRICING FAQs

1. How much do your Shopify websites cost?

Our packages start from £395 and vary based on features and complexity.

2. Do you offer part payments?

Yes — our Klarna at checkout split payments depending on your package.

3. Are there any hidden fees?

No — all pricing is transparent. Any extras are optional.

4. Do you offer discounts?

Yes — save 20% off when you subscribe to yearly Maintenance or SEO plans.

ECOMMERCE & STORE SETUP FAQs

1. Do you upload products for me?

Yes — depending on your package. More uploads can be added if needed.

2. Can you set up payment methods like PayPal, Klarna or Apple Pay?

Yes — we can set up all payment gateways for you.

3. Will you connect my domain?

Yes — we handle domain setup and configuration within Shopify.

4. Do you set up shipping?

Yes — we configure shipping zones, rules and courier integrations.

COMMUNICATION & PROJECT FAQs

1. How do I start my Shopify project?

Just place an order or contact us live chat 24/7 — we guide you step-by-step.

2. How do I contact SAVLO?

By email, live chat 24/7 or through our website's contact form.

3. Are you fully UK-based?

Yes — our designers and developers are all based in the UK.

4. What happens after I order?

We contact you immediately to collect your content and requirements.

WHY SAVLO FAQs

1. Why choose SAVLO?

Because we provide:

  • Shopify-only expertise
  • 15+ years combined experience
  • SEO-ready websites
  • Affordable packages
  • 24/7 support
  • Fast turnaround
  • Virtual trading address for credibility

2. What does SAVLO mean?

SAVLO = Save Money at Low Price
Premium quality without premium prices.

Send us a message anytime or chat live with us 24/7 for quick support.

Head Office

SAVLO
Nexus House, Queens Court
Greets Green Road, West Bromwich
West Midlands, B70 9EG
United Kingdom
Email Us: hello@savlo.co.uk
Telephone: +44 (0)121 838 9777